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Privacy Policy

Last Updated: 21 May 2025

At Rebel Therapies, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, protect and share your information when you engage with us, including through our website, courses, coaching sessions, therapy, email communications and any related services.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable global privacy standards where relevant.

By accessing our services or website, you consent to the data practices described in this policy.

What Information We Collect
We collect both personal data and non-personal data depending on how you interact with us.

Personal Information:

  • Name, email address, phone number
  • Address (if provided for invoicing or correspondence)
  • Health or therapy-related information shared voluntarily
  • Payment and billing details (securely processed via third-party providers)
  • Preferences and interactions with courses or services
  • Responses to surveys, testimonials or feedback requests

Non-Personal Information:

  • Browser type, IP address, device type
  • Referral source and time spent on pages
  • Behavioural data from analytics (Google Analytics, Facebook Pixel, etc.)

We collect data when you:

  • Sign up for courses or therapy
  • Submit a contact form or enquiry
  • Join our mailing list
  • Attend online sessions or events
  • Use our website or engage with ads

How We Use Your Data
Your data may be used for the following purposes:

  • To deliver therapy, mentoring or training you request
  • To respond to queries and provide customer support
  • To process payments and manage accounts
  • To personalise your user experience
  • To send marketing emails (with your consent)
  • To analyse usage trends and improve our services
  • To comply with safeguarding or legal obligations

We only collect data we genuinely need, and we never sell or lease your personal information.

Legal Grounds for Processing
Under the UK GDPR, we rely on the following legal bases:

  • Consent – e.g., when you opt-in to our newsletter
  • Contract – to deliver the service you’ve booked
  • Legal obligation – for safeguarding or financial record-keeping
  • Legitimate interests – to improve our services and protect our organisation

Advertising & Third-Party Tools
We may partner with third parties (like Facebook, Instagram, Google Ads) to deliver advertising. These partners may use cookies, pixels and similar technologies to track user activity and serve relevant ads.

We use:

  • Google Analytics
  • Google Ads and remarketing tags
  • Facebook/Meta Pixel
  • Mailchimp or other email tools

You can manage your ad preferences or block cookies in your browser settings or via tools like Your Online Choices.

Cookies Policy
Cookies are small data files stored on your browser. We use cookies to:

  • Improve website performance and usability
  • Understand user interaction
  • Remember your preferences

You can control or disable cookies at any time in your browser settings. Our cookie banner informs users on their first visit, in line with UK ePrivacy regulations.

Children’s Privacy

Rebel Therapies does not knowingly collect personal information directly from children under the age of 13 without parental consent.

Our services are often aimed at families and educators, and any child-related data is gathered through the legal parent or guardian, with full transparency.

If we learn that a child has submitted personal information without verified consent, we will delete that data as soon as possible.

International Data Transfers

While Rebel Therapies is based in the UK, some data may be processed by third-party services (e.g. Mailchimp, Stripe, Google) that operate globally. Where applicable, we ensure that your data is transferred securely under UK GDPR and protected by appropriate legal safeguards such as Standard Contractual Clauses (SCCs).

Data Storage and Security

We implement a range of technical and organisational measures to safeguard your data:

  • Secure servers and encrypted data storage
  • Password-protected systems
  • Access restricted to authorised personnel
  • Regular data audits and reviews

In case of a data breach, we will notify you and the Information Commissioner’s Office (ICO) in accordance with applicable laws.

Data Retention

  • Client notes and therapy records: retained for 7 years post-service
  • Website analytics data: anonymised and retained for up to 26 months
  • Email communications: kept for as long as necessary to provide service or until you opt out

You may request deletion at any time (subject to exceptions for legal/safeguarding purposes).

Your Rights Under the Law
Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (transfer your data)
  • Withdraw consent (e.g. marketing)
  • Lodge a complaint with the ICO: www.ico.org.uk

To exercise these rights, email us at: info@rebeltherapies.com

Affiliate Disclosure

From time to time, we may recommend third-party services, platforms, or books. If you make a purchase via a referral link, Rebel Therapies may receive a small commission at no extra cost to you. We only recommend tools we trust and believe in.

Links to External Websites

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those third-party sites. We recommend reviewing their privacy policies before providing personal information.

Changes to This Policy

We may occasionally update this Privacy Policy. Any updates will be posted on this page with the latest revision date. If there are significant changes, we will notify you via email or on our website.

Contact Us

For any queries regarding the information we hold about you, please make your request in writing to the Data Processor: Munur Shah, Vaughan Chambers, Vaughan Road, Harpenden, England, AL5 4EE.

If you believe any of the information which we hold about you is incorrect, then please let us know as soon as possible and we will make the relevant changes.

Rebel Therapies Ltd
Email: info@rebeltherapies.com
Website: www.rebeltherapies.com
ICO Registration No:  ZB587352
VAT Number: 986653264 (through Tusken Limited)
Company number: 14613883

Petra Salva OBE

Petra Salva began her career in youth and community work after graduating with a BA Hons in Community and Youth Studies in Lancaster. Since then, she has accumulated 30 successful years’ experience working with young people and adults. She is best known for her work and contribution working in the third sector in the UK and abroad. Specifically leading and designing projects within Homeless charities and influencing the Government, local authorities, and the London Mayors Office around national and local rough sleeping strategies and has significant experience in leadership roles and managing large scale change.

She has been at the forefront of developing services that directly support some of the most destitute people in our society and in 2019 she was awarded an OBE for her years of contribution and impact in this field.

Petra is passionate about helping people and organisations to grow and develop their skills and aspirations. She is a qualified coach and mentor with many years of experience in delivering training and working one to one or in groups.

Martin Watson

Martin is an experienced accredited psychodynamic psychotherapist with many years of working with and helping adults. Martin believes in creating a safe space and a trusting relationship can help us think and explore together the reasons you might be looking for help and counselling. He has worked with many ranges of anxiety, depression, trauma, and loss. He has a gentle, sensitive approach and would welcome meeting you to see if he can help you too.

Martin is a fully qualified psychodynamic psychotherapist accredited with the BPC (British Psychoanalytic Council). He offers individual therapy to adults and young people. He is also a registered member of the BACP (MBACP).

He has been offering individual therapy and counselling for many years in both private practise and within organisations. He is currently working with the Counselling Foundation and has previously worked at Mind in Barnet for many years. Martin also worked as part of the Grief Encounter adult bereavement counselling team.

Richard Bell

Richard is an experienced mentor and executive coach with a record of accomplishment of working with large corporate organisations supporting key career transitions and continuous professional development. Richard also mentors technology entrepreneurs and is the co-founder of a software start-up company.

Transition Coaching is a key focus, supporting clients who are new to company, function or corporate title.  Supporting senior promotion candidates through the selection and evaluation processes and then guiding them to establish senior peer-to-peer relationships, personal gravitas and cross-functional teamworking.

Richard’s style of coaching is both supportive and challenging. He is passionate about working with the “whole person” and believes that career transitions are only a single aspect of an individual’s current situation. Exploration of any “limiting beliefs” and utilisation of creative coaching techniques help visualise the target state.

Shabazz Nelson

Shabazz has over two decades of working as a behavioural change specialist and coach to hundreds of academic and private clients. His unique style of engaging, enquiring, determining goals, and activating real change and success, has changed the lives of each of his clients. 

He helps clients experience empowerment when resolving current issues, creating coping strategies, and acknowledges client talents and gifts, encouraging them to find new and innovative ways to utilize them.

Shabazz works relationally with his clients, allowing for a development of understanding and alliance, which creates the structure and safety for clients to be themselves and access their true self. Clients are then free to create new goals and strategies for success, but with a wholly positive regard for themselves.

Melanie Shah

Releasing Emotion, Building Resilience, Uncovering Joy 

Melanie has dedicated the last decade delivering to her clients as a therapist, mentor and coach.

Melanie offers a bespoke mix of Emotional Freedom Technique (EFT), also known as Tapping, combined with NLP, Hypnotherapy and Life Coaching. She delivers individualised therapy and coaching to an international clientele with varying ages, cultures, and requirements.  

Melanie has helped with a range of presentations including trauma, anxiety, depression, chronic fatigue, physical pain, phobias and addictions, relationships, and self-esteem.  The value of this kind of therapy is that it can be applied widely and have rapid, measurable results.

Her work as an integrative therapist draws upon her various academic and informal learning, across countries and cultures, and across various professional and personal roles.  In her experience within private practice, she has honed her techniques in creating a solution-based, individualised service for each client to explore their perceived inner and outer world with safety and curiosity. 

Melanie encourages her clients to try the cutting-edge therapy that she offers. The work with her clients has the potential to be very empowering.

Munur Shah

Munur has dedicated the past few years in researching the impact of screens and their addictive nature on the unsuspecting world population.  His knowledge and expertise in this area has naturally directed him to create a programme to help understand and combat the problems screen addiction poses.

An experienced mentor and coach, Munur is passionate about ‘awakening’ your senses to how organisations create applications with their number one requirement and desire being capturing your attention at any cost.

Screen addiction is an ever-increasing problem and now at an epic scale, especially among teens and young children. Anxiety, stress, loneliness, bullying, harassment (mental and physical), polarisation, misinformation, racism, sexism, hate, self-harm, and suicide are some of the by-products of screen addiction.

As parents and guardians, now is the time to take responsible action to help your children take back control of their lives, rebuild relationships, and create a positive, happier, healthier lifestyle.

Over the past few years, he has spent his time helping parents and their children overcome their addiction to screens.

Munur has created this programme using his experience alongside in-depth research to help parents coach their children to take back control of their time, and their lives.